Take the Next Step in Your Financial Career

The finance career offers an array of opportunities and many different career paths. This field is excellent for future entrepreneurs and professionals seeking self-employment or job stability. Whether you are already in the finance field or aspiring to be, continuing your education and expertise in it is paramount to your career growth. Take a look at these courses that will help you take the next step in your financial career.  

Certification Courses  

In order to be qualified to work in many financial services positions, you must first be certified. These certifications allow you to further your financial career and expand your expertise in the field. 

Canadians Securities Course  

This course will help prepare you to take the CSC® exam and attain your CSC® designation. This the perfect starting course for those wishing to enter the industry and requiring the appropriate certification for that. Thanks to Ashton College’s partnership with the Canadian Securities Institute (CSI) students will receive a 10% discount on CSI registration and textbooks! After successful completion of the course and exam, students can also apply for a mutual fund license.  

Canadian Investment Funds  

If investing is the financial service you want to focus on, this course will help take you where you want to. The Canadian Investment Funds course provides students with in-depth knowledge on mutual funds. It provides a solid background while also allowing students to see where their interests in the field will take them. Most importantly this course is delivered in partnership with the Investment of Financial Services Education (IFSE) Institute and their standards which allow students to have the appropriate education necessary to excel in their CIFC exam.  

LLQP: Harmonized Life License Qualification  

Insurance, especially life insurance, is an especially important thing to have. If you are wanting to enter the insurance route of finance, this course is the perfect first step. It will prepare you for the provincial insurance regulator’s licensing exam. 

Financial Risk Manager  

Finance can be an intense and competitive field. With every investment and financial decision there is a risk, which is why a skilled risk manager professional is a key asset. The Financial Risk Manager Exam Prep gets you ready to write the FRM exams, both part 1 and part 2. The prep course covers the Foundations of Risk Management, the tools used to assess financial risk, quantitative analysis, financial markets and products, and valuation and risk models. 

Financial Planning  

Like with anything else, finance requires a great deal of planning in order to receive an optimal result. This necessitates a financial planner, familiar with a multitude of knowledge on benefits, taxation, laws, etc. As well certification is paramount for employment as a financial planner. Luckily, Ashton College’s partnership with Advocis and accreditation by FP Canada means students fulfill the education requirement needed to take the CFP ® or QAFP ™ exam through FP Canada. QAFP™ certification demonstrates a financial planner’s competence and commitment to the highest ethical standards of responsibility and requires CFP 1 through 12 to be taken. The Certified Financial Planner® designation is the most widely recognized financial planning designation in Canada and worldwide. CFP designation requires course 13: Advocis Advanced Curriculum to be taken, as well as CFP 1-12.  

Continuing Education  

As important as certification is expanding your professional repertoire. Continuing your education allows you to add to your resume and your expertise in the field. It also helps you take power and agency in your own business, helping you have greater oversight in your business.  

Canadian Income Tax   

Taxes are a central part of finance. Being able to properly complete your own taxes when you own a business is a great tool to have. Also being able to complete the taxes for other individuals and businesses will also aid your portfolio. Through this course you will learn the  basic rules and principles of filing personal and business income tax and learn about different features within the tax software available on the market. 

Payroll  

As an employer you will also be responsible for the proper payroll of your employees. This is a key part of any business, and one that cannot afford any mistakes. This course will provide you the key knowledge about governmental benefits and agencies, as well as deductions and payroll calculations.  

Overall, the finance field is wide and allows professionals to find and specialize in their specific niche. Whether you are a business-owner, looking to become an entrepreneur or wanting to expand your knowledge in the finance field, Ashton Colleges multiple financial services courses will help you take the next step in your financial career.  

Written by Maria Veras

4 Things You Should Know about Human Resources

When thinking about a career change or first starting a new career, there usually is a great number of questions on one’s mind. This can be especially true in a big field such as human resources. If you are curious about Human Resources Management or want to learn more about the field, here are the 4 things you should know about human resources.  

  1. Human Resources is Always Changing

As the world shifts and changes, so do many job fields. Perhaps this effect is no greater than in the human resources field. Dealing with the dynamic world of employee and company relations means that a human resources employee must always stay up to date on both the field and the world around them. What does a new government policies mean to your company? How do current world events affect the conversations happening within the company? Not solely does social change impact human resources, but technological change heavily does as well. As remote work becomes more popular and accessible, managing employees in different spaces and even different time zones is a skill that needs to be cultivated. This may be challenging to some but to others who enjoy change it is a welcome challenge.  

  1. Supporting Employees is Key

As a Human Resources professional, you will be one of the main people in charge of promoting employees’ rights and supporting their career processes. Human Resources really is a field focused on people and human interactions. If helping others is something that is important to you, then this will be the right fit. You may support employees by promoting their career growth via offering continuing education courses or outlining career paths.  

  1. New Talent is Everything

While managing current employees is one of a human resources manager’s major responsibilities, finding and hiring new talent is everything. New talent can bring fresh ideas and innovations to the company, and so hiring the right people is paramount. It can also be very competitive recruiting qualified professionals for your company versus another. That is why you must assess candidates who would be highly valued assets to your company, based on their experience, portfolio, connections, etc. It takes an analytical and fast-acting professional to do this, and some would very much enjoy such a task. 

  1. Room for Specialization

There are many duties that fall under the human resources category. Management, payroll, conflict resolution, training, developing policies and strategies, these are all part of the human resources field. This means that as a human resource professional you can easily find what niche you best fit into. While you may not enjoy doing payroll, you may love resolving conflicts between employees and fostering a better work environment. When first starting off in human resources or if you are in a smaller department, you may indeed have a wide range of responsibilities. However, there are great opportunities for expansion and specialization, aided by taking continuing education courses.  

You can never know everything about a specific field but learning the key elements of it helps with deciding whether or not it’s right for you. If this list has perked up your interests in human resources, apply today to the Human Resources Management Diploma Program. 

Written by Maria Veras

Human Resource Basics All Small Business Owners Need to Know 

As a small business owner, you would always want to see your business grow. Of course, you can only manage so much until you need more people. Hiring and managing people is an ongoing issue and the world of Human Resources is still expanding with new techniques to be more effective and efficient. With that, here are five Human Resource basics that all small business owners should know and start doing. 

The Five Basics 

1) Change Management 

As a small company, change is needed, especially when growing. Most of the time, when trying to change the workplace, many managers fail to see the consequences, intended and unintended. These changes could range from moving the office to a different location to changing the communication platform your employees use. By having a change management certification, you will be able to plan, develop, and implement solutions to apply change that is the least amount of trouble for employees and is effective to everyone in the company. 

2) Employment Law 

Wherever you are in the world, labour laws for each country will be different. In Canada, there are laws that cover nationwide, but each province will still have its differences. Going against these laws will result in heavy fines, possible company closure, and other penalties similar to that. As a small company, understanding the labour law will help you know employer and employee obligations when hiring and while your employees are working. This will result in a fair workplace, providing a safe environment for your employees to do their work. For this, you will need employment law training. Ashton College has employment law courses that cover the regions of Alberta and British Columbia

3) Diversity and Inclusion 

As your company begins to gather new employees, Diversity and Inclusion has never been more important in the modern workplace. By obtaining a diversity and inclusion training certificate, you can help make everyone in the company more aware of current ongoing issues including, but not limited to, race, gender, sexual orientation, and religion. Additionally, it helps with making the workplace more welcoming and will result in better company culture, productivity, and teamwork. 

4) Conflict Resolution 

As your company grows in numbers, you are bound to hire people who may not agree with one another. That’s where conflict happens, and it could spawn in a number of ways. They could come from a disagreement in ideas to non-constructive conflicts such as ad hominem attacks. When you achieve a conflict resolution certificate, you can solve conflicts in the most effective way possible and even prevent conflicts from happening in the first place. This will lead to a healthier work environment that includes better workflow and employee satisfaction. 

5) Mediation  

While Conflict Resolution is a broader term, Mediation is more specific. The mediator functions as a third-party individual who helps the sides that are in dispute come to an agreement on their own. As the mediator, you never take sides, look at things objectively, and help keep the discussion away from distractions. To become a credible mediator, you need to undergo mediation certification. Once you are certified, you will be able to help disputing parties understand and come to a conclusion all on their own. This leads to making them feel more satisfied with the outcome and are likely to not come across the same problem again.  

Want to get started? 

Those are the basics of what every small business owner should know and why these facets of Human Resources are needed in an aspiring company. If you want to start implementing this knowledge into your own workspace, don’t hesitate and get the certifications and training necessary to grow your business! 

Written by Adam Rosman

Characteristics of Highly Successful Health Information Management Professionals

Every field has a certain set of characteristics that make its professionals best suited for their roles. Finding what qualities you have, such as patience or kindness, and contrasting that with what different professions require is an excellent way of finding a career that best suits you. Discovering your professional calling is a challenging task, and sadly many people never truly find a career that they feel was made for them. As well switching career from one that is not a great fit is also a terrifying task. However, reflection is an excellent way of achieving the end goal of professional self-actualization.  

Today let us focus on Health Information Management, a booming field with immense potential for many career options. If you have been considering entering the Health Information Management field, continue reading to see if you can see yourself in these character traits. 

Communicative 

Great communicators are able to both effectively share information, as well as effectively take in information. It takes a great listener to be a great communicator. Communication skills are hugely important to Health Information Management professionals. The field requires a lot of communication between health professionals, such as nurses, doctors, etc. Feeling comfortable and confident to be able to reach out to other professionals is important. As well as being able to effectively communicate often complicated data to the public can fall under your job description. Translating medical jargon and making it accessible to the public can be complex but having excellent communication skills will help with that.  

Analytical  

Some people have an intrinsic ability to quickly assess situations. Having analytical abilities is perfect for Health Information Management professionals as part of their work requires proper collection and preparation of healthcare data. Not only is it understanding the data, but also what that data means from a business perspective. It is a matter of providing the best for the patient as well as the healthcare system overall. Having a mind that is able to make quick calculations is important for that.  

Compassionate 

This characteristic is key to any professional working in the healthcare field. While it is important to separate your emotions from your work to a certain extent, having compassion and passion for helping others is an integral part of the Health Information Management field. There may be times where you must speak to patients, and your compassion will help with more difficult conversations. As well you may act as an advocate for multiple healthcare policy issues and speak to government officials and other heads of organizations. Your compassion will highlight the urgency of these issues. 

Collaborative  

As stated above, there is a lot of collaboration related to the Health Information Management field. Whether that is connecting with other health care professionals for inquiries or working on team projects, if you excel working with others you will surely fit in great. Being able to share your ideas while also taking in other’s thoughts can be a hard act to juggle, but group leaders and collaborators are able to do this well. 

Overall, there are many characteristics that you may naturally possess that make you suited for a career in Health Information Management. If you have related to the entries on this list, look no further than this fantastic career program to help you where you want to go professionally.  

Written by Maria Veras

The Most Sought After Digital Marketing Skills

Digital Marketing is an incredibly fast-growing and evolving field. Thanks to advances in technologies and platforms, this field has great opportunities for growth and connects to almost every industry. There is actually a shortage of skilled digital marketing professionals, due to the digital skills gap. Careers in digital marketing are varied with many distinct roles involved. There are many sought after skills that allow professionals to seek great careers in the field. Continue reading to find out which skills will help you get ahead in your career. 

Graphic Design  

Design is a key part of marketing. Creating content that is eye catching to viewers will provide traffic and growth. While there are designated graphic designers in the industry, having graphic design skills will heavily aid your resume and help you stand out. Knowing how to work on different platforms such as Canva or Adobe Photoshop means that you can help provide not only design skills but a designer’s eye to different projects. It is also good to create a portfolio with your work to show employers your talents. 

Video Editing  

Through the rise of social media, video content has been a major part of marketing. Being able to edit videos is an important skill to cultivate. Knowing different video editing software and familiarizing yourself with different video formats will help enhance your digital marketing skills. For example, knowing what makes for effective video content on TikTok versus on YouTube is an important distinction. Therefore, understanding the different social media platforms is also paramount.  

Copywriting  

If you are a great writer, digital marketing might be the perfect field for you. Catchy slogans and captions are often written by a professional in the marketing team. There are many different styles of writing in marketing, for example writing for a campaign versus a social media caption. Being a diverse writer who is able write in multiple styles effectively is a fantastic skill to cultivate.  

Data/Analytics  

Where the past entries on this list have focused on the more creative endeavors within digital marketing, knowing the analytical business side to the field is just as important. Understanding business data will allow for better decision making on what marketing is working and what is not. Knowing how to break down analytics on both social media platforms and other analytical tools such as Google analytics will make you a desired professional in the field. You can also learn these skills through Ashton College’s Digital Data Management and Analysis course. 

Planning and Strategy  

Strategy is an absolute necessity in marketing. Without a plan for success, it is quite difficult to achieve success. Being a good planner and problem solver will allow your organization to channel your limited resources into a strategy that will provide the best results. What type of marketing is most effective? Is it social media or email marketing? Being able to not only focus on the big picture but the small parts that make up that picture will set you apart from other Digital Marketing professionals. If you are wanting to further cultivate this skill, this Digital Marketing Strategy and Planning course will help provide you with more knowledge on the topic.  

Closing Thoughts 

Digital Marketing is a field that values a diversity of skills. By expanding your knowledge, you can become a highly valued employee in the field. Ascend to the next level of your digital marketing career today. 

Written by Maria Veras

Ashton College has Four New Red Seal Exam Prep Courses

At Ashton College, we have four new additions to our Red Seal Exam Prep course lineup: 

  1. Baker Red Seal Exam Prep Course 
  1. Gasfitter Red Seal Exam Prep Course 
  1. Industrial Mechanic (Millwright) Red Seal Exam Prep Course 
  1. Truck and Transport Mechanic Red Seal Exam Prep Course 

On Talent.com, Red Seal certified trades people earn an average of $71,891 annually. 

Note that all these jobs require you to have completed at least high school, the apprenticeship of each respective field, and have competencies in reading, writing, oral communication, computer use, and other skills of the same calibre for a solid foundation before reaching their specialized knowledge in order to do your jobs properly and effectively. 

All these prep courses require an understanding of the National Occupational Analysis (NOA) and standard exam practices such as content review, study notes, and strategy against multiple choice questions.  

  1. Baker 

Much like the cook, the Baker, focuses mostly on bread-based food. Being a Baker requires one to have knowledge of different baking techniques, machinery usage, and culinary knowledge on how different types of food work with each other. 

Some of the things you will learn from this exam prep course include: 

  • Understanding the basics of food safety and sanitation 
  • Understanding food science 
  • Applying the mathematics of baking which covers conversions, calculations, percentages, and formulas 
  1. Gasfitter 

A Gasfitter helps with the inspection, repair, and maintenance of gas lines and other types of gas fired equipment in the form of British Thermal Units (BTU). The U.S. Energy Information Administration states that BTU is a measure of heat in fuels/energy. One BTU is around the energy released of one lit match. Gasfitter has two types of classes: 

Class A permits the Gasfitter to handle an unlimited amount of BTU; Class B can only permit up to 400,000 BTU. 

Some of the things you will learn from this exam prep course include: 

  • Understanding how gas piping systems work and how to assemble them 
  • Understanding the safety of handling gas and the tools and equipment that will be used 
  • Knowing the different types of systems which include, but are not limited to, vents, air supply, electrical, and propane 
  1. Industrial Mechanic (Millwright) 

An Industrial Mechanic works on any machine or equipment that has any part that is mechanical based, pneumatic based, hydraulic based, fuel based, lubrication based, cooling based, or exhaust based, on an industrial level. Interestingly, the reason why this trades job has the word “millwright” in parenthesis is because it refers to a person who works in mills, to which have similar moving parts to most modern, big industrial machinery and we can assume, that is why the word “millwright” is there.  

Some of the things you will learn from this exam prep course include: 

  • Understanding the ins and outs of basic robotics and automated equipment 
  • Knowing systems that Millwrights will work on, which include vacuum systems, pneumatic systems, hydraulic systems, etc. 
  • Understanding the components and system of a mechanical power transmission 
  1. Truck and Transport Mechanic  

A Truck and Transport Mechanic works on any vehicle that is big enough to transport cargo or is classified to be a truck. They work on inspection, repair, and maintenance on a lot of aspects of a vehicle, which include but are not limited to, structural integrity, mechanical parts, electrical parts, and even electronic systems.  

Some of the things you will learn from this exam prep course include: 

  • Understanding the different systems that go on in trucks and other transport vehicles 
  • Knowing how to inspect and repair the many systems that exist in large vehicles 
  • Knowing the tools and how to use them to repair vehicles 

Interested? 

Get a head start on your Red Seal certification with the help of our red seal exam preparation courses. Sign up today at Ashton College. 

Written By Adam Rosman

What is Health Information Management? 

When someone mentions careers in the health field, many times the first thoughts are doctors, nurses, counsellors, etc. However, as the healthcare industry evolves so do the tools that are critical to providing the best care. One key part is health information and how that is organized, to provide patients privacy and the right information. If you are interested in both technology and healthcare, look no further than the Diploma in Health Information Management. This career program combines the teachings of biology, technology, and security to provide a fantastic career for students. 

What is Health Informatics? 

Health Informatics, also known as Health information systems, combines informational science, computer science and healthcare and relies on information technology. Health information professionals organize and analyze health records to improve healthcare outcomes. A patient’s medical history is key to ensuring an accurate diagnosis and treatment, which is why the storage and organization of such information is so important. Professionals in this field are critical to ensuring smooth communication between different health channels and healthcare personnel by building communication protocols in their facilities. The field is wide and so far, covers these fields: 

  • Data informatics 
  • Decision support systems 
  • Telemedicine, 
  • Ethics 
  • Consumer health informatics 
  • International healthcare systems 
  • Global health informatics 
  • Translational research informatics 
  • Home care 
  • Information security 
  • Data privacy 
  • Artificial intelligence 
  • Healthcare 

Health Information field  

This is a continuously growing field. As medical technology advances so does the need for skilled health information workers. There is an estimated 0.8 percent growth in the years 2021-2026, and a 1.8 percent growth in the years 2026-2031. This means a great outlook for prospective jobs in the health information management industry. As a Health Information Management professional, you can be employed by both public and private institutions, expanding your job prospects. The Health Information Management Diploma provides a great foundation for professionals to enter the field, while also having the potential to upgrade their education if they choose to. 

Health Information Management Duties  

Many careers can fall under the health information management field, your specific duties will change depending on your job title. However, some of the everyday tasks you will be expected to complete include: 

  • Implementing health information systems and processes in order to confirm the complete and accurate documentation of medical records 
  • Working with various medical staff, including nurses and doctors, to improve the quality and accuracy of patient data 
  • Code, or collaborate with coders, to ensure secure and bug-free systems for managing health information 
  • Collaborate with compliance officers that regularly track audits and denials from third-party auditors and insurance companies and find trends in the data 

More about the Health Information Management Diploma Program  

Ashton College provides a fantastic two-year Health Information Management program that prepares graduates for a long, successful career in the field. If you are nervous about the more technical aspects of the field, no need to worry, this program covers a wide range of topics including medical terminology and examining health tics. Apply now to join for upcoming full-time classes starting September 12, 2022. Both in-person and live-online classes are available. Looking for more information or have any questions to ask? Join us for the upcoming live info session happening on August 30, 2022, at 2:00 pm PST. 

Written by Maria Veras

How to Start an Accounting Career in Canada

Having an interest in accounting is one thing, but how do you get started with it as your career?  

There are many things to consider such as skills, niches, and career expectations. So before even considering the many accounting niches such as private and government accounting, you must know the necessary skills to obtain and hone to be a respectable accountant. 

This blog will go through three general skills that accountants of today must have. 

General Skills in Accounting 

According to my research and talking to people in the field, these are the three most important skills: 

1) Accounting Software Proficiency 

With the growth of technology, and its accessibility in accounting techniques, there are many kinds of software to choose from, and it differs from the type of accounting you can do.  

For a nice starter software, Microsoft Excel is a nice place to begin your growth as an accountant. The reason being is that it makes you get used to seeing the general format of financial statements, and usually accounting formats are in the form of cells. It is also very customizable in terms of how you want your sheets to look and the equations you can use for the different parts of the financial statements that you will be working on. 

Not only that, but you could also house many different sheets in a single Excel file, meaning that you can have a balance sheet, cash flow statement, income statement, and statements of shareholders’ equity all in one file. 

2) Critical Thinking/Problem Solving  

Most often than not, critical thinking/problem solving helps with analyzing discrepancies as an auditor or provides solutions to companies that need help. Additionally, foreseeing potential problems will also be an important aspect of this skill. 

Not only that, this skill adds depth to accounting where it was once thought out to be pure number crunching job from an outsider’s perspective, but by knowing this skill, you will be able to tell how the company runs, how healthy a company is, and if they are breaking any laws just by looking at their financial statements.  

3) Attention to detail 

This skill applies both in creating and interpreting financial statements. It works hand in hand with the critical thinking/problem solving skill. 

Since you will be looking at many numbers at a time, professional accountants need to be able to see all the information in front of them and be able to go through it all to either see the bigger picture, catch discrepancies, or find solutions based on a tiny detail. It is also crucial to be 100% right all the time, because even a single, tiny mistake in either the layout or the arithmetic aspect of an accounting sheet could lead to wrong decisions which could cost the person/business you are doing the financial statements for. 

Next Steps 

Now you know the different types of accounting and the skills needed to be a competent accountant. The next step is to take up an accounting program. Skills are important, but it is also crucial to understand the basics, technical skills, and ethics of accounting. And once you obtain this knowledge, you would want to figure out a niche, or you can self-discover this niche when you apply for general, entry level jobs, which usually involve bookkeeping or analyzing/writing reports. 

You can take that first step with us here at Ashton College with our Certificate in Accounting Program and get your certificate in accounting today! 

Written by Adam Rosman

Top 5 Responsibilities of a Unit Clerk

The role of a unit clerk is a very exciting career path, with plenty of variety and range in what area you work in and your daily duties. If you are hoping to gain a more specific understanding of what they actually do every day though, this blog should be some helpful insight. Getting into this career is a fairly direct route, with the first step being registration in a nursing unit clerk program such as the one offered at Ashton College. This is where you will gain the knowledge and training which qualifies you for this important job.  

A unit clerk is one of the first people to greet you in a hospital or medical care unit, sitting at a front desk ready to register patients and perform administrative and clerical duties. As a unit clerk, you could work in hospitals, medical centres, clinics, extended care facilities, rehabilitation centres or psychiatric wards. There are so many options when it comes to the medical environment you could work in. They play a vital role in managing information flow in a hospital no matter what division of the hospital or healthcare clinic they are in; a unit clerk enables the entire team to function smoothly and effectively. Part of this is due to their necessary communication skills with nurses, physicians and other healthcare team members. 

What are the top 5 responsibilities that a unit clerk is accountable for? 

  1. Registering patients. You will be required to enter data for the admission and discharge of patients. When they walk through the doors, they come right to your desk and you are the first point of contact when you greet them. You will get them registered, you may give them a wristband or ticket, and you will direct them to the next steps. This can be a stressful and very busy position, and an excellent unit clerk should remain calm in stressful situations and remember kindness and patience at all times. A successful unit clerk will ensure that the medical unit runs smoothly and that health protocols are adhered to.
  2. Checking and ordering unit supplies and clerical duties. The unit clerk is responsible for making sure supply levels are adequate in their unit, anticipating inventory requirements, placing new orders, and overseeing receipt of the supplies. They also process healthcare bills, prepare staff time sheets, record unit meeting minutes, or update room lists. They are responsible for maintaining a safe and hygienic environment by adhering to infection control regulations. This could slightly vary depending on which unit or area you reside in.
  3. Answering calls. This includes answering incoming phone calls and responding to inquiries, relaying messages, or screening them to redirect the call to the appropriate area. This could include taking down information from the call and inputting it where necessary.
  4. Scheduling patient appointments and inputting data. The unit clerks are responsible for scheduling new appointments for patients for tests and treatment, as well as capturing patients’ information and inputting it into the database. This could also include performing back-ups or transferring the patient’s medical information and charts from nurses’ records to the patient’s medical records. Unit clerks need to keep highly organized to ensure that all records are accurate and kept up to date. High levels of patient confidentiality should be maintained at all times.
  5. Being the main link of communication. You will be communicating with nurses, physicians, and other healthcare workers on-site. Staying organized and being an excellent listener are key skills to ensure this part of the role goes smoothly. Also being comfortable with a wide range of medical terminology and basic pharmacology will allow you to smoothly converse with staff. Along with referring any inquiries to nurses and doctors, unit clerks might interpret and report orders given by the doctor relating to patients’ dietary and medication requirements, or they could be given diagnostic, lab and patient testing orders to transcribe or process.

Ashton College’s own Tina Toal, who was a previous unit clerk and supervisor and is now one of our expert instructors in our Unit Clerk course, recently participated in an online info session talking all about the role of a unit clerk. You can watch that here to hear about her insights. 

Unit clerks spend a lot of their workdays interacting frequently with patients and other staff members, and they have a solid routine with many repetitive tasks they hold responsibility for. Being able to prioritize and multi-task are strong skills that you will improve and use in this role. You will also become more confident and comfortable in the healthcare setting, helping ensure things run smoothly in what can be a sometimes hectic and fast-paced environment. By keeping everyone informed and staying organized, unit clerks are an essential and very exciting role. If you are ready to get started on your journey in this career path, sign up for our Unit Clerk Certificate Course today! 

Written by Ashley Fazekas

The Essentials in Creating a Safe Space Between Coach and Client 

Being a Coach is not easy, especially a Life Coach. You could have all the experiences and lessons that you can pass on to others, but it is not that simple. Although we have relatives with years of experience, we sometimes want an unbiased third party to hear from and provide feedback. For Life Coaches specifically, you need to be properly educated with the right knowledge and have a valid coach certification. Of course, you will see people out there (especially on social media) that say they are “Life Coaches” on their profiles. Truth is, you might end up finding someone who is not even certified, and the problem with that is that they could give the opposite effect or just straight scam the naive. If you are interested in becoming an impactful Life Coach, you should consider knowing the skill of creating a “safe space” for your clients. Amy Edmonson, a Novartis Professor of Leadership and Management at the Harvard Business School, explains in her TEDxTalk how a psychologically safe workplace works and how to create it. 

Psychologically Safe (Work) Space 

According to Amy Edmonson, a psychologically safe workspace is defined as “a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.” However, this is meant for “work” spaces, how does this apply to coach/client environments?  

Well, the idea and end goal are practically the same, and explaining that is what I want to achieve in this blog. 

In her TEDxTalk, Edmonson talked about the three things that make a safe space: 

1. Frame the problem as a learning problem, not an execution problem 

To start, we must first look at our problems as learning opportunities rather than purely execution problems. Execution type problems are ones where you must succeed on the first try, 100% of the time. When having this kind of mindset, you will have the result of having no creativity, and therefore no growth. By looking at problems as learning opportunities, you are willing to try new things and see which solution will stick. You must remember that in life, the only constant is uncertainty, and if you understand that, you will be ok with failing. Because if something does not go the way you want it to, you will always feel bad, and so knowing that things do not always come the way you plan will put you in a state of creativity and less mental stress when failing.  

In the aspect of Life Coaching, you are also human. You are still learning, even outside of textbooks and lectures. When you get your first client, you may feel lost, and you may say the wrong thing. But always know that the more clients you encounter, the more you will learn, and your chances of client success will increase with it. 

2. Understand that we fail 

For the learning aspect to work, we must fail first. For most of us, we do not like to fail. It shows vulnerability and weakness, but that is the whole point, that is what makes us human. If we can live with the fact that we fail, it makes us learn better and takes care of the mental stress when failing. When we do manage to cope with failure, we are more likely to try new things. 

In the aspect of Life Coaching, be alright with the fact that some methods will fail, and when you know that you can and will fail, you will pick yourself up and try again. 

3. Be curious 

This is the neat little bow that ties it all together. Being curious is the result of learning. You will ask questions, good and specific questions, look at different viewpoints, because everyone’s understanding of any subject matter varies from person to person. 

In the aspect of Life Coaching, being curious may solve more than one problem at a time and may solve future problems that could occur. 

Next Steps… 

By following this concept, you and your client will establish a non-judgmental environment where questions will be constantly asked and both parties are relaxed and learning about yourselves and each other. 

Now that you have understood the aspects of establishing a safe space, the next thing you can learn is the skill of active listening, but that is for another time. If you would like to know more and get your Life Coach certification training, you can check out our Professional Coach Diploma Career Program on our website.  

By Adam Rosman

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